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Quick answers
Before you write
Everything else is on our FAQ page.
How long does delivery take?
Orders are packed within 1 to 2 business days, then 6 to 12 business days across Australia.
Can I change or cancel my order?
Contact us within 12 hours of ordering and we will do our best. Once dispatched, an order cannot be changed — but you can return it once it arrives.
Do you ship outside Australia?
Not yet. Punelia currently ships within Australia only.